Domestic (USA): 1-day processing, 3–4 business day delivery, tracking via email, signature required for $150+ orders

International: 1–2 day processing, 3–5 business day delivery, tracking via email

Custom Jewelry: 4–5 weeks, ships separately, no expedited shipping

⚠️ Delays possible during holidays/customs; Ikonik Idoll not responsible for lost/damaged packages after shipment

Returns & Exchanges

Clothing: Store credit only, within 14 days, unworn/unwashed, tags attached

Final Sale: Jewelry, beauty, wigs, accessories, bodysuits/bras – no returns

Approval required before return; return shipping paid by customer

Exchanges: Pay difference if item is higher value, store credit if lower

Cancellations

Orders can be canceled within 24 hours if not shipped

Custom jewelry cannot be canceled

Damaged or Incorrect Items

Inspect immediately

Report within 48 hours for replacement

Sizing & Fit

Most items fit true to size

Clothing Size Chart

View our full sizing chart here: https://ikonikidoll.com/pages/sizing-chart

Model Size Reference

See how items fit on our models here: https://ikonikidoll.com/pages/models-size-reference-chart