Clothing Items
Clothing may be returned for store credit only within 14 days of delivery (based on shipping confirmation).
If exchanging:
Please allow 2 business days after we receive your return to process your exchange.
Final Sale Items (No Exceptions)
Beauty items, jewelry, wigs, accessories, bodysuits, undergarments, and bras are final sale. No returns or exchanges.
Return Approval Required
You must contact us within 3 days of delivery to request approval before shipping anything back.
Email: ikonikidoll@yahoo.com
Phone: (704) 612-6091
Do not send items back without approval.
Orders are processed within 1–2 business days. All orders ship via USPS.
We offer standard, overnight, and international shipping options at checkout.
Most orders arrive within 3–5 business days (depending on your location and selected shipping method).
Your estimated delivery date will be shown at checkout.
Clothing Size Chart
View our full sizing chart here:
https://ikonikidoll.com/pages/sizing-chart
Model Size Reference
See how items fit on our models here:
https://ikonikidoll.com/pages/models-size-reference-chart
Fit Information
Most items fit true to size. For the best fit, we recommend reviewing the size chart and reading the product description before placing your order.
Clothing Care
Always read the care tag attached to your garment before washing.
You can find the care label sewn inside the item — typically along the side seam near the bottom or inside the neckline. The tag will list exact washing and drying instructions to help maintain shape, color, and fabric quality.
Following the tag instructions will extend the life of your item.
Jewelry Care
To maintain shine and durability:
For full jewelry care instructions, visit:
https://ikonikidoll.com/pages/jewelry-care-tips
We accept credit/debit cards (Visa, MasterCard, AmEx), PayPal, Google Pay, Apple Pay, Amazon Pay, Venmo, Cash App, and cash for online or local pickup orders.
Local Pickup Payments
Installments
Pay over time with Shop Pay or Afterpay at checkout.