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Clothing Items

Clothing may be returned for store credit only within 14 days of delivery (based on shipping confirmation).

  • Items must be unworn, unwashed, and in original condition with tags attached.
  • No makeup stains, odors, or damage.
  • Customers are responsible for return shipping costs.
  • Original shipping fees are non-refundable.
  • No refunds unless the error was made by Ikonik Idoll.

If exchanging:

  • Customer pays the difference if the new item costs more.
  • Store credit will be issued for any remaining balance if the new item costs less.

Please allow 2 business days after we receive your return to process your exchange.

Final Sale Items (No Exceptions)

Beauty items, jewelry, wigs, accessories, bodysuits, undergarments, and bras are final sale. No returns or exchanges.

Return Approval Required

You must contact us within 3 days of delivery to request approval before shipping anything back.

Email: ikonikidoll@yahoo.com

Phone: (704) 612-6091

Do not send items back without approval.

Orders are processed within 1–2 business days. All orders ship via USPS.

We offer standard, overnight, and international shipping options at checkout.

Most orders arrive within 3–5 business days (depending on your location and selected shipping method).

Your estimated delivery date will be shown at checkout.

Clothing Size Chart

View our full sizing chart here:

https://ikonikidoll.com/pages/sizing-chart

Model Size Reference

See how items fit on our models here:

https://ikonikidoll.com/pages/models-size-reference-chart

Fit Information

Most items fit true to size. For the best fit, we recommend reviewing the size chart and reading the product description before placing your order.

Clothing Care

Always read the care tag attached to your garment before washing.

You can find the care label sewn inside the item — typically along the side seam near the bottom or inside the neckline. The tag will list exact washing and drying instructions to help maintain shape, color, and fabric quality.

Following the tag instructions will extend the life of your item.

Jewelry Care

To maintain shine and durability:

  • Keep jewelry away from water and moisture when possible.
  • Avoid perfumes, lotions, swimming, and showering while wearing.
  • Store pieces in a jewelry box or plastic bag when not in use.

For full jewelry care instructions, visit:

https://ikonikidoll.com/pages/jewelry-care-tips

We accept credit/debit cards (Visa, MasterCard, AmEx), PayPal, Google Pay, Apple Pay, Amazon Pay, Venmo, Cash App, and cash for online or local pickup orders.

Local Pickup Payments

  • Cash (choose COD at checkout)
  • Cash App (valid ID and matching card required)

Installments

Pay over time with Shop Pay or Afterpay at checkout.