Orders are processed within 1–2 business days. All orders ship via USPS.

We offer standard, overnight, and international shipping options at checkout.

Most orders arrive within 3–5 business days (depending on your location and selected shipping method).

Your estimated delivery date will be shown at checkout.

Clothing Items

Clothing may be returned for store credit only within 14 days of delivery (based on shipping confirmation).

• Items must be unworn, unwashed, and in original condition with tags attached.
  
• No makeup stains, odors, or damage.
  
• Customers are responsible for return shipping costs.
  
• Original shipping fees are non-refundable.
  
• No refunds unless the error was made by Ikonik Idoll.
  

If exchanging:

• Customer pays the difference if the new item costs more.
  
• Store credit will be issued for any remaining balance if the new item costs less.
  

Please allow 2 business days after we receive your return to process your exchange.

Final Sale Items (No Exceptions)

Beauty items, jewelry, wigs, accessories, bodysuits, undergarments, and bras are final sale. No returns or exchanges.

Return Approval Required

You must contact us within 3 days of delivery to request approval before shipping anything back.

Email: ikonikidoll@yahoo.com

Phone: (704) 612-6091

Do not send items back without approval.