Keep It Cute Set

Apparel items may be returned for EXCHANGE OR STORE CREDIT ONLY within fourteen (14) days of delivery according to shipping confirmation. Customer will receive STORE CREDIT to be applied to next purchase. Customer is responsible for paying difference if exchanged item is more than item originally purchased. Ikonik Idoll will issue the difference in store credit if new exchanged item is less than item originally purchased. No refunds will be given unless we are at fault. Shipping fees originally paid by customer are not refundable. Due to the nature of our products, all sales are final for beauty items, jewelry items, wig units, accessories, bodysuits, undergarments, and bras. 

Clothing items must be in original condition with all tags attached for exchange to be accepted. Clothing items must be unworn, unwashed and free of makeup stains and odors. Please allow us 2 business days after shipping items back to review your exchange request.

Items to be exchanged must be shipped back within 14 regular days and customer in responsible for return shipping fees. To initiate a return request, customer must contact Ikonik Idoll with 3 days after item is delivered via email at ikonikidoll@yahoo.com or by phone at

(704) 612-6091. Customer must refrain from shipping item back without store approval first. 

Local Pickup orders:

We do our best to ensure your local pickup order is ready to pick up same day. In some rare cases, fulfillment could take up to 1 day. If you have questions, text us at (704) 612-6091. Please be prepared to show your I.D. for order pickup.

Pickup Hours

Local pickup will be in Greensboro, NC and address is listed at checkout. If you have any questions, you can contact us at (704) 612-6091 or ikonikidoll@yahoo.com

Sundays 9 am to 3 pm EST

Mondays, Tuesdays, Wednesdays 1:30 pm to 7:30 pm EST

Thursdays, Fridays, Saturdays 4 pm to 8 pm EST (These orders must be placed by 2 pm EST for same day pickup)

Shipped orders:

Please allow 1 day of processing time and up to 3-4 days for package arrival for United States domestic orders.

International orders (outside the USA) may take between 1-2 weeks to arrive. Tracking information will be sent after order has been shipped out. Due to holiday seasons, please be advised that delays may occur.

Our custom jewelry pieces typically takes 4-5 weeks to arrive to our customers. 

We are not responsible for shipping delays or lost packages. Should this occur please contact your local USPS or FedEx and provide them with the tracking number and they will assist you further. Ikonik Idoll is not to be held liable for any mishaps that take place after the order has been delivered to the postal office. 

Please be advised that all orders over $150 will require a signature confirmation upon delivery.

Custom jewelry pieces:

Our custom jewelry pieces typically takes 4 weeks to arrive to our customers.