Emerald Envy Puffer Winter Coat

Apparel items may be returned for EXCHANGE OR STORE CREDIT ONLY within fourteen (14) days of delivery according to shipping confirmation.

• Clothing items must be in original condition with all tags attached for return to be accepted. Clothing items must be unworn, unwashed, not altered or defective in any way and free of makeup stains and odors. Please allow us 2 business days after shipping items back to review your return request.

• Items to be returned must be shipped back within 14 regular days and customer in responsible for return shipping fees. To initiate a return request, customer must contact Ikonik Idoll with 3 days after item is delivered via email at ikonikidoll@yahoo.com or by phone at

(704) 612-6091. Customer must refrain from shipping item back without store approval first. 

• Customer will receive STORE CREDIT to be applied to next purchase. Customer is responsible for paying difference if exchanged item is more than item originally purchased. Ikonik Idoll will issue the difference in store credit if new exchanged item is less than item originally purchased. No refunds will be given unless we are at fault. Shipping fees originally paid by customer are not refundable. Due to the nature of our products, all sales are final for beauty items, jewelry items, wig units, accessories, bodysuits, undergarments, and bras. 

Shipped orders:

Please allow 1 to 2 business days of processing time and up to 2-5 business days for package arrival for United States domestic orders. Shipping times depend on your location and the shipping method chosen. During holiday seasons and high volume sales periods, please be aware that shipping times may take longer than usual. Any delays in processing tiems will promptly be communicated with the customer.

International orders (outside the USA) may take between 1-2 weeks to arrive. Tracking information will be sent after order has been shipped out. Due to holiday seasons, please be advised that delays may occur.

Our custom jewelry pieces typically takes 4-5 weeks to arrive to our customers. 

Delivery Liability:

We are not responsible for shipping delays or lost packages. Should this occur please contact your local USPS or FedEx and provide them with the tracking number and they will assist you further. Ikonik Idoll is not to be held liable for any mishaps that take place after the order has been delivered to the postal office. 

Signature confirmation:

Please be advised that all orders over $150 will require a signature confirmation upon delivery.

Custom jewelry pieces:

Our custom jewelry pieces typically takes 4 weeks to arrive to our customers. 

Yes, we do offer international shipping to many countries. During the checkout process, you can select your country to check for shipping availability and associated costs.